A dedicated personal concierge to help you with advice, arrangements and support at every stage, from selecting the right specialist to full recovery.
Health Navigator
«Concierge Service»
More time for your family
All healthcare managed by us
More time for your family
All healthcare managed by us
Save 15+ hours every month
We take care of planning and all administrative details. Reclaim your time and enjoy complete peace of mind when it comes to your family’s health.
“Anna, good afternoon. Your mother is scheduled to see Professor Ivanov on Wednesday at 2:00 p.m. All test results have been arranged for advance submission. Your visitor pass is ready, and parking has been reserved. Following the consultation, I will message you a concise summary of the doctor’s recommendations. Should you wish, I will be glad to accompany your mother, and provide any support and assistance she may need while at the clinic.”
Stop putting it off. Care should never feel like a burden.
Book a complimentary 20-minute consultation with one of our specialists
Not just an appointment service.
Complete oversight and coordination
We secure appointments with highly specialized consultants at leading clinics — including those not ordinarily accessible. We identify the best doctor for you, based on your symptoms, location, peer reviews, and our own proprietary ranking
Access to leading specialists
No waiting. No searching for the right doctor. No calls to reception
We act as your personal guide within the healthcare system. From arranging a GP consultation to arranging treatment at one of the nation’s leading clinics, we deliver a seamless, end-to-end service
Clarity, not complexity
Your personal manager designs a clear, structured plan of diagnosis and treatment
Your advocate within the clinic
We liaise directly with administrative staff, ensure you receive the attention you require from leading specialists, and keep every stage on schedule
24/7 support guaranteed
No more hassle
Peace of mind
Health Navigator* is a team of experts dedicated to ensuring you get easy access to top-quality care. Your personal manager assumes full responsibility for all organizational matters, from selecting the most appropriate partner clinics to coordinating appointments.

We design bespoke preventive care pathways that prioritize both your health and your time by focusing on a proactive approach. We create an environment that makes healthcare provision simple, effective, and properly considered.
Why choose us?
We go far beyond appointment booking. We support you throughout every stage: managing schedules, tracking medical recommendations, and resolving any issues that arise. With us, no important detail is ever overlooked/
Comprehensive support
It’s simple: you focus on living your life, while we take care of your health provision.
How it works
We translate medical recommendations into a clear, structured strategy aligned with your personal goals and daily routine. As a result, you are provided with a practical framework for maintaining long term health and quality of life.
Your longevity strategy
We coordinate every stage, from preparing for consultations and diagnostic testing through to hospital admission where necessary. Following this, we compile your personalized Health Plan, including clinical conclusions and a clear, actionable plan of next steps.
Arranging diagnostics and treatment
Your dedicated coordinator rapidly develops a clear understanding of your situation, identifies optimal approaches, and arranges all appointments with specialists, as required.
Consultation and navigation
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Who our services are for
All medical services are delivered by our licensed partner institutions.
We provide coordination and full-service support throughout.
We offer health risk management for your team, including programmes addressing burnout, stress, and cardiovascular health
Business leaders and owners
A dedicated guide to the country’s leading clinics, with full support provided in your language
International clients
Ongoing coordination of specialist care to support stability and continuity in your health
Individuals with chronic conditions
A unified standard of care for your loved ones, from routine check-ups to arranging high-tech treatment
Families
We offer an annual support package, including dynamic coaching and progress monitoring to help you achieve your wellbeing objectives
Those who want to invest in their long-term health
Our services
Health programmes for executives and company employees
Annual membership with a preventive care focus
Arranging medical care based on symptoms and diagnosis
Selection and coordination of treatment at health centres, rehabilitation facilities, and home care services
Client stories
A high-cost field where prices can vary dramatically. Our concierges arranged a second opinion and compared the standard of care and costs across various clinics to ensure the patient received the optimal balance of price and quality
A second opinion in dentistry: balancing cost and quality
A rehabilitation specialist prescribed procedures that are rarely offered, even at major medical centres. Our concierges not only found these specific treatments, but also coordinated the clinic staff’s schedules so that the patient could undergo multiple procedures at a single location outside of standard business hours, all at affordable rates
Rehabilitation with a rare treatment method
The patient underwent a comprehensive medical examination. The doctors found nothing critical. Most importantly, however, following this assessment, our concierge team initiated a preventive care programme to protect the patient’s well-being for years to come, showing how prevention even continues in the absence of a specific diagnosis
‘Everything is fine’ is also a good result
The relatives of a patient who had recently been diagnosed with cancer were seeking alternative therapies and ways to combine private medical treatment with care covered by the mandatory health insurance system. A dedicated medical concierge coordinator conducted an in-depth analysis and contacted all of our partner clinics and medical centres throughout Moscow. As a result, the patient was given a combined treatment plan that integrated private and public healthcare services, as well as a second medical opinion and a range of therapeutic options
Oncology: exploring alternative treatment paths
Someone’s granddaughter reached out seeking a suitable care home for her elderly grandparents, who needed constant supervision and care. Our concierges conducted a thorough examination of dozens of facilities, evaluating not only their medical capabilities, but also a crucial factor: staff empathy. The granddaughter received more than just an address – she gained the peace of mind that her loved ones were in safe and reliable hands
A care home for grandparents: when medicine is the best care
We arranged an on-site diagnostic check-up service for a CEO who had absolutely no time to spare – not even for a coffee break – found a highly specialized expert tailored to the patient’s specific needs, and meticulously adapted the appointment schedule to fit the patient’s location and availability
On-site medical services for a very busy CEO
A female patient needed surgery. Our concierge team provided assistance not only with organizing her hospitalization, but also with creating a comfortable environment for her stay in a municipal hospital setting, where the focus is typically more on treating the illness than on providing personalized care
Hospitalization with a human touch
We identified and selected a rehabilitation centre with all the latest protocols and recovery technologies. The main goal was to ensure the fastest possible recovery following treatment for a severe medical condition in which every single day was crucial
Post-stroke rehabilitation powered by innovative technologies
The patient had to undergo an extremely rigorous medical examination involving dozens of specialists and diagnostic tests in just a single day. Our concierge team organized the entire process so seamlessly that the patient even had time to enjoy a proper lunch without rushing, without waiting in any lines, and without wasting a single moment
A comprehensive check-up for a high-ranking executive’s mother in just 24 hours
More than 1,000 direct agreements with Russia’s leading medical institutions
Our partners
Frequently asked questions
FAQ
* Health Navigator is not a medical organization and does not provide medical treatment.
All clinical guidance and procedures are delivered by licensed healthcare institutions and specialists with whom clients interact directly.
Our services focus on organizational and advisory aspects of care
123610, Moscow,
Krasnopresnenskaya Embankment, 12, premises 3/2
Contact info
+7 (495) 797-72-23
Phone for business partners
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АО "Health Navigator" - INN: 9703245427
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