Expert care for your health, so you can focus on your life
Leave complexity and uncertainty behind. We take care of every aspect of your healthcare, from securing appointments with leading specialists and arranging check-ups to monitoring timelines and ensuring nothing is overlooked.
This goes beyond standard medical care – you are assigned a dedicated personal coordinator who provides you with access to trusted, top-quality medical care whenever required.
Personal medical support service: a year of health – seamlessly managed
Annual membership with a preventive care focus
Services
What we can help with
Neurology
Women’s health
Exacerbations of gastrointestinal conditions
Lifestyle and wellbeing
Orthopaedics and sports medicine
Cardiovascular health
Oncology
Metabolic health
Primary care
Support for colds and viral respiratory infections
All medical services are provided by our licensed partners. We provide coordination and service support.
Why choose us
Clarity every step of the way
No waiting
Full support at each and every stage
We provide analyses of clinics and specialists based on reputable open sources, enabling you to make well-informed decisions
We handle all logistics and bookings at diagnostic centres
Prompt arrangement of appointments and diagnostic procedures
Swift and efficient
A stress-free experience
Annual support – from RUB 290,000
Annual programmes
A clear and structured understanding of your healthcare priorities, together with the assurance that no important examination will be missed. Meaningful savings in both time and effort.
Outcome
  • Creation of a personalized Medical Priorities Plan, shaped by your goals and medical history;
  • A tailored schedule of preventive measures, including check-ups and examinations;
  • Full organization and booking of all medical appointments and diagnostic procedures;
  • Reminders and monitoring of all scheduled check-ups;
  • Constant access to your dedicated coordinator;
  • Curated information on healthy living, including articles, recommendations, and selected materials.
What’s included
Essential Care
A truly personalized, systematic approach to maintaining your health. Your coordinator remains continuously informed of your progress, helping you make considered decisions based on professional medical opinions.
Outcome
  • A comprehensive initial consultation with a manager to fully define your needs and objectives;
  • Coordination and organization of four seasonal check-ups annually;
  • Twelve strategic consultations with your personal coordinator to review medical findings and refine your care pathway;
  • Tailored selection of supplements and nutraceuticals aligned with the season and your personal goals (based on open-source information);
  • Consolidation of all test results and medical findings within a single, secure personal account;
  • Priority access to leading specialists and top-tier clinics.
What’s included
Premium Care
A healthy, thriving family supported by a personal healthcare coordinator for each individual. An overarching approach to wellbeing, with significant time savings for all.
Outcome
  • A dedicated coordinator for each family member.
  • Individual Medical Priorities Plans for all members.
  • Arrangement of check-ups for each individual according to a personalized schedule.
  • Strategic consultations with a coordinator for each family member.
  • Shared family access to a calendar of medical appointments and reminders.
  • Consolidated guidance on supplements and nutraceuticals for the entire family.
What’s included
Family Care
Client stories
A high-cost field where prices can vary dramatically. Our concierges arranged a second opinion and compared the standard of care and costs across various clinics to ensure the patient received the optimal balance of price and quality
A second opinion in dentistry: balancing cost and quality
A rehabilitation specialist prescribed procedures that are rarely offered, even at major medical centres. Our concierges not only found these specific treatments, but also coordinated the clinic staff’s schedules so that the patient could undergo multiple procedures at a single location outside of standard business hours, all at affordable rates
Rehabilitation with a rare treatment method
The patient underwent a comprehensive medical examination. The doctors found nothing critical. Most importantly, however, following this assessment, our concierge team initiated a preventive care programme to protect the patient’s well-being for years to come, showing how prevention even continues in the absence of a specific diagnosis
‘Everything is fine’ is also a good result
The relatives of a patient who had recently been diagnosed with cancer were seeking alternative therapies and ways to combine private medical treatment with care covered by the mandatory health insurance system. A dedicated medical concierge coordinator conducted an in-depth analysis and contacted all of our partner clinics and medical centres throughout Moscow. As a result, the patient was given a combined treatment plan that integrated private and public healthcare services, as well as a second medical opinion and a range of therapeutic options
Oncology: exploring alternative treatment paths
Someone’s granddaughter reached out seeking a suitable care home for her elderly grandparents, who needed constant supervision and care. Our concierges conducted a thorough examination of dozens of facilities, evaluating not only their medical capabilities, but also a crucial factor: staff empathy. The granddaughter received more than just an address – she gained the peace of mind that her loved ones were in safe and reliable hands
A care home for grandparents: when medicine is the best care
We arranged an on-site diagnostic check-up service for a CEO who had absolutely no time to spare – not even for a coffee break – found a highly specialized expert tailored to the patient’s specific needs, and meticulously adapted the appointment schedule to fit the patient’s location and availability
On-site medical services for a very busy CEO
A female patient needed surgery. Our concierge team provided assistance not only with organizing her hospitalization, but also with creating a comfortable environment for her stay in a municipal hospital setting, where the focus is typically more on treating the illness than on providing personalized care
Hospitalization with a human touch
We identified and selected a rehabilitation centre with all the latest protocols and recovery technologies. The main goal was to ensure the fastest possible recovery following treatment for a severe medical condition in which every single day was crucial
Post-stroke rehabilitation powered by innovative technologies
The patient had to undergo an extremely rigorous medical examination involving dozens of specialists and diagnostic tests in just a single day. Our concierge team organized the entire process so seamlessly that the patient even had time to enjoy a proper lunch without rushing, without waiting in any lines, and without wasting a single moment
A comprehensive check-up for a high-ranking executive’s mother in just 24 hours
More than 1,000 direct agreements with Russia’s leading medical institutions
Our partners
Frequently asked questions
FAQ
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* Health Navigator is not a medical organization and does not provide medical treatment.
All clinical guidance and procedures are delivered by licensed healthcare institutions and specialists with whom clients interact directly.
Our services focus on organizational and advisory aspects of care
123610, Moscow,
Krasnopresnenskaya Embankment, 12, premises 3/2
Contact info
+7 (495) 797-72-23
Phone for business partners
АО "Health Navigator" - INN: 9703245427
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