Services
We act as your organizer and trusted guide. While all clinical decisions remain with your medical team, we manage every logistical and administrative detail, ensuring you gain rapid access to the right specialists and complete all necessary tests efficiently, without stress, delay, or unnecessary waiting.
A responsive, on-demand service designed for the moments that matter most – when a new symptom or concern arises and prompt, considered action is essential
Expert navigation in the world of healthcare – your personal guide for swift, informed action.
Arranging medical care based on symptoms and diagnosis
What we can help with
Neurology
Women’s health
Exacerbations of gastrointestinal conditions
Lifestyle and wellbeing
Orthopaedics and sports medicine
Cardiovascular health
Oncology
Metabolic health
Primary care
Support for colds and viral respiratory infections
All medical services are provided by our licensed partners. We provide coordination and service support.
Why choose us
Clarity every step of the way
No waiting
Full support at each and every stage
We provide analyses of clinics and specialists based on reputable open sources, enabling you to make well-informed decisions
We handle all logistics and bookings at diagnostic centres
Prompt arrangement of appointments and diagnostic procedures
Swift and efficient
A stress-free experience
Services
For complex diagnoses requiring coordinated input from multiple specialists
Who is it for
End-to-end coordination throughout the course of care, from planning specialist consultations, to schedule management and reminders
What’s included
Comprehensive Case Management
For new symptoms, concerns, or situations requiring prompt medical advice
Who is it for
Assistance in clarifying your request, provision of a list of suitable specialists and clinics, arrangement of an urgent consultation
What’s included
Quick Start
For complex cases where the insight of a leading specialist is required
Who is it for
Selection of leading specialists and arrangement of remote or in-person consultations, support in preparing and securely transferring medical documentation
What’s included
Expert Opinion
Ultrasound, MRI, and management of results. For cases requiring a programme of investigations to be completed swiftly and efficiently
Who is it for
Design of a clear, structured diagnostic pathway, coordination of all test appointments
What’s included
Diagnostic Navigator
Client stories
A high-cost field where prices can vary dramatically. Our concierges arranged a second opinion and compared the standard of care and costs across various clinics to ensure the patient received the optimal balance of price and quality
A second opinion in dentistry: balancing cost and quality
A rehabilitation specialist prescribed procedures that are rarely offered, even at major medical centres. Our concierges not only found these specific treatments, but also coordinated the clinic staff’s schedules so that the patient could undergo multiple procedures at a single location outside of standard business hours, all at affordable rates
Rehabilitation with a rare treatment method
The patient underwent a comprehensive medical examination. The doctors found nothing critical. Most importantly, however, following this assessment, our concierge team initiated a preventive care programme to protect the patient’s well-being for years to come, showing how prevention even continues in the absence of a specific diagnosis
‘Everything is fine’ is also a good result
The relatives of a patient who had recently been diagnosed with cancer were seeking alternative therapies and ways to combine private medical treatment with care covered by the mandatory health insurance system. A dedicated medical concierge coordinator conducted an in-depth analysis and contacted all of our partner clinics and medical centres throughout Moscow. As a result, the patient was given a combined treatment plan that integrated private and public healthcare services, as well as a second medical opinion and a range of therapeutic options
Oncology: exploring alternative treatment paths
Someone’s granddaughter reached out seeking a suitable care home for her elderly grandparents, who needed constant supervision and care. Our concierges conducted a thorough examination of dozens of facilities, evaluating not only their medical capabilities, but also a crucial factor: staff empathy. The granddaughter received more than just an address – she gained the peace of mind that her loved ones were in safe and reliable hands
A care home for grandparents: when medicine is the best care
We arranged an on-site diagnostic check-up service for a CEO who had absolutely no time to spare – not even for a coffee break – found a highly specialized expert tailored to the patient’s specific needs, and meticulously adapted the appointment schedule to fit the patient’s location and availability
On-site medical services for a very busy CEO
A female patient needed surgery. Our concierge team provided assistance not only with organizing her hospitalization, but also with creating a comfortable environment for her stay in a municipal hospital setting, where the focus is typically more on treating the illness than on providing personalized care
Hospitalization with a human touch
We identified and selected a rehabilitation centre with all the latest protocols and recovery technologies. The main goal was to ensure the fastest possible recovery following treatment for a severe medical condition in which every single day was crucial
Post-stroke rehabilitation powered by innovative technologies
The patient had to undergo an extremely rigorous medical examination involving dozens of specialists and diagnostic tests in just a single day. Our concierge team organized the entire process so seamlessly that the patient even had time to enjoy a proper lunch without rushing, without waiting in any lines, and without wasting a single moment
A comprehensive check-up for a high-ranking executive’s mother in just 24 hours
More than 1,000 direct agreements with Russia’s leading medical institutions
Our partners
Frequently asked questions
FAQ
Navigation
Entrust your health to true professionals
Book a free consultation
Leave your phone number, and one of our managers will contact you promptly
Still have questions?
or contact us directly
* Health Navigator is not a medical organization and does not provide medical treatment.
All clinical guidance and procedures are delivered by licensed healthcare institutions and specialists with whom clients interact directly.
Our services focus on organizational and advisory aspects of care
123610, Moscow,
Krasnopresnenskaya Embankment, 12, premises 3/2
Contact info
+7 (495) 797-72-23
Phone for business partners
АО "Health Navigator" - INN: 9703245427
Made on
Tilda