We manage every aspect of identifying and arranging accommodation in health centres, rehabilitation facilities and nursing homes, saving you time and avoiding stress. You are presented with a fully prepared and trusted solution, while your loved one benefits from comfortable surroundings and attentive, high-quality support, thoughtfully tailored to their individual needs – without the provision of medical services.
Selection and coordination of treatment at health centres, rehabilitation facilities, and home care services
Selection and coordination of treatment at health centres, rehabilitation facilities, and home care services
Services
Services from RUB 10,000
Annual programmes
You avoid the risks associated with unsuitable providers and save considerable time that would otherwise be spent on independent enquiries and visits
Outcome
  • An analysis of individual needs (daily support, social engagement, safety)
  • Selection of 3–5 trusted options within your chosen region
  • Arrangement of an introductory visit
  • Guidance on contractual considerations
  • An efficient and reliable start to the search process
What’s included
Search and Selection
Entrust us with the entire process and receive a fully managed, end-to-end solution, ensuring your loved one is happy and comfortably settled
Outcome
  • Everything included in the Search and Selection programme
  • Accompaniment during visits, with guidance in assessing conditions
  • Full coordination of the move, including logistics and packing
  • Assistance with all required documentation
  • Initial oversight of the transition and adaptation process
  • A stress-free experience and full confidence at every stage
What’s included
Comprehensive Support
Confidence at a distance. You benefit from trusted, on-the-ground oversight, with the assurance that your loved one’s interests are consistently safeguarded, without the need for frequent personal visits
Outcome
  • Regular monitoring of living conditions and overall wellbeing (as agreed)
  • Resolution of day-to-day and organizational matters with the facility’s administration
  • Monthly reporting for family members
What’s included
Remote Care
Client stories
A high-cost field where prices can vary dramatically. Our concierges arranged a second opinion and compared the standard of care and costs across various clinics to ensure the patient received the optimal balance of price and quality
A second opinion in dentistry: balancing cost and quality
A rehabilitation specialist prescribed procedures that are rarely offered, even at major medical centres. Our concierges not only found these specific treatments, but also coordinated the clinic staff’s schedules so that the patient could undergo multiple procedures at a single location outside of standard business hours, all at affordable rates
Rehabilitation with a rare treatment method
The patient underwent a comprehensive medical examination. The doctors found nothing critical. Most importantly, however, following this assessment, our concierge team initiated a preventive care programme to protect the patient’s well-being for years to come, showing how prevention even continues in the absence of a specific diagnosis
‘Everything is fine’ is also a good result
The relatives of a patient who had recently been diagnosed with cancer were seeking alternative therapies and ways to combine private medical treatment with care covered by the mandatory health insurance system. A dedicated medical concierge coordinator conducted an in-depth analysis and contacted all of our partner clinics and medical centres throughout Moscow. As a result, the patient was given a combined treatment plan that integrated private and public healthcare services, as well as a second medical opinion and a range of therapeutic options
Oncology: exploring alternative treatment paths
Someone’s granddaughter reached out seeking a suitable care home for her elderly grandparents, who needed constant supervision and care. Our concierges conducted a thorough examination of dozens of facilities, evaluating not only their medical capabilities, but also a crucial factor: staff empathy. The granddaughter received more than just an address – she gained the peace of mind that her loved ones were in safe and reliable hands
A care home for grandparents: when medicine is the best care
We arranged an on-site diagnostic check-up service for a CEO who had absolutely no time to spare – not even for a coffee break – found a highly specialized expert tailored to the patient’s specific needs, and meticulously adapted the appointment schedule to fit the patient’s location and availability
On-site medical services for a very busy CEO
A female patient needed surgery. Our concierge team provided assistance not only with organizing her hospitalization, but also with creating a comfortable environment for her stay in a municipal hospital setting, where the focus is typically more on treating the illness than on providing personalized care
Hospitalization with a human touch
We identified and selected a rehabilitation centre with all the latest protocols and recovery technologies. The main goal was to ensure the fastest possible recovery following treatment for a severe medical condition in which every single day was crucial
Post-stroke rehabilitation powered by innovative technologies
The patient had to undergo an extremely rigorous medical examination involving dozens of specialists and diagnostic tests in just a single day. Our concierge team organized the entire process so seamlessly that the patient even had time to enjoy a proper lunch without rushing, without waiting in any lines, and without wasting a single moment
A comprehensive check-up for a high-ranking executive’s mother in just 24 hours
More than 1,000 direct agreements with Russia’s leading medical institutions
Our partners
Frequently asked questions
FAQ
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* Health Navigator is not a medical organization and does not provide medical treatment.
All clinical guidance and procedures are delivered by licensed healthcare institutions and specialists with whom clients interact directly.
Our services focus on organizational and advisory aspects of care
123610, Moscow,
Krasnopresnenskaya Embankment, 12, premises 3/2
Contact info
+7 (495) 797-72-23
Phone for business partners
АО "Health Navigator" - INN: 9703245427
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